This is a 12 - 15 month programme, which includes day release fortnightly in our Carlisle training centre and structured on-the-job training provided by the employer. This qualification is for anyone who is looking to gain knowledge and experience within an office/reception environment completing customer focused administration. You will also achieve Functional Skills Level 2 Maths, English and ICT (if you have not already achieved A*-C or 9-4 at GCSE).