Course information
Course delivery:
Work basedCourse duration?
12 Month(s)
More course information
Suitable for anyone that is involved with delivering customer service, this could be in person, via telephone or in writing.
The qualification is delivered in your workplace on a 1-2-1 basis with our assessors. The qualification is assessed through: observations, examination of work products, questioning, professional discussions, witness testimonies, online examinations & knowledge workbooks.
Student testimonial
